DELIVERY & COLLECTION

 

The website will automatically show you which delivery services are available for your destination. 

We always aim to give you the best price, and we discount the shipping rates as much as possible. Where we can, we will send orders for free.

To find out exact shipping costs and options, please add your desired items and the delivery address to your basket. The shipping options, prices, and discounts will update automatically.

Our Shipping discounts are as follows:

Spend $50 and receive a $5 discount on shipping

Spend $100 and receive a $10 discount on shipping

Spend $150 and receive a $15 discount on shipping

Spend $200 and receive a $20 discount on shipping

Spend $300 and receive a $30 discount on shipping

Spend $400 and receive a $40 discount on shipping

Spend $500 and receive a $50 discount on shipping

 

Tracking

Please sign in and click through to My Account. You will find a tracking link here if a trackable service was used. Please allow up to 24 hours from the time you receive your dispatch confirmation email before tracking. 

You will also receive tracking information from the respective delivery company once they have collected your order from us.

Please note, orders sent by standard post cannot be tracked.

 

PO BOX DELIVERY

Please be aware, if you choose a PO Box as a delivery address for an order, we cannot be held liable if that order goes missing or arrives damaged.

If you do decide to choose a PO Box as a delivery address for an order, please include a note in the comments box stating that: 'I am happy to accept liability for my order being delivered to a PO Box address.'

Only USPS delivers to PO Boxes, FedEx and UPS only deliver to street addresses.

 

Sales Tax

Sales tax of 5.5% is applicable to orders delivered within the state of Maine.

 

Invoices

You can view and print copies of your invoices by viewing the order history in your account; once you have signed in, click through to My Account and choose My Orders from the menu, then click the View Order link next to the order you would like to view. If you click on the print button, you can download a copy of your invoice, which includes a VAT total for the order.