The Italian Art Store and Italian Art Shoppe
Back Order and Return Policies

 
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BACK ORDER POLICY
We do not back order items if they total under $25.00

SHIPPING POLICY
We ship in the USA, including Alaska and Hawaii.
We also ship to CANADA

ITALIAN ART STORE RETURN POLICY
Each item must be unused and in original wrapping when returned to The Italian Art Store
We will issue a STORE CREDIT ONLY, minus the Shipping and Handling charges.
All returns are subject to a 20% re-stocking fee.
TIME LIMIT: 30 days from the date of receipt of merchandise.
All stock returns must be authorized by the Italian Art Store BEFORE sending materials.
ALL CANVAS, LINEN, ART BOARDS and PAPER ORDERS CANNOT BE CANCELED ONCE ORDERED, AND CANNOT BE RETURNED.

ITALIAN ART SHOPPE RETURN POLICY
Each item must be unused and in original wrapping when returned to The Italian Art Shoppe
We will issue a STORE CREDIT ONLY, minus the Shipping and Handling charges.
All returns are subject to a 20% re-stocking fee.
There are NO RETURNS on CLOSE-OUT Items
All Match Pewter and Berti Knives items can be returned within 30 days from date of purchase for credit as long as they are in original new condition in original packaging.
TIME LIMIT: 30 days from the date of receipt of merchandise.
All stock returns must be authorized by the Italian Art Store BEFORE sending materials.

MAILING / SHIPPING ADDRESS
The Italian Art Store
18 Common Street
Suite 203
Waterville, ME 04901

FURTHER INFORMATION?
If you have any questions regarding any of our policies contact us at 1-800-643-6440.
EMail: customerservice - at - italianarstore.com

The Staff at The Italian Art Store and Italian Art Shoppe


Secure Transactions! Free UPS Shipping in 48 Continental States on Orders Over $150!
(Excludes Oversized Merchandise)
We now ship to Alaska, Hawaii & Canada (Free Shipping not Available)

In the USA Call: 1-800-643-6440, Monday-Friday 9am-5pm (EST)
Outside the USA Call: 973-644-2717, Monday-Friday 9am-5pm (EST)
EMAIL:customerservice-at-italianartstore.com
Mail Order: The Italian Art Store, 18 Common Street, Suite 203, Waterville, ME 04901

We accept Visa, MasterCard and Discover